不舒服? USE TELEMEDICINE FOR YOUR NEXT WALK-IN CARE VISIT.
Available Monday-Friday, 10a-5p!
亚虎官网客户端下载很高兴为您提供亚虎官网客户端下载虚拟护理服务——通过您的手机将您与无预约护理提供者连接起来, 平板电脑 or computer to deliver real-time care and consultation, 几乎, at a time and location convenient for you.
What is a virtual visit?
虚拟访问是一种不用去办公室就能访问医疗保健提供者的方式, 诊所, 或医院. 作为一个病人, you can be seen by a provider through a video conference, 使用智能手机, 平板电脑, or on your computer with a webcam. 病人 see providers online for a range of issues, from minor illnesses and injuries, symptoms from a chronic condition, and even general health and wellness concerns. 虚拟访问允许可靠和方便的访问与培训和认证的提供者.
What is the service used for?
Use 纽约医院’s Virtual 护理 service for issues such as:
- Cough, cold, flu, bronchitis
- Sinus, ear, and upper respiratory infections
- 喉咙痛
- Urinary tract infection
- Stomach ache, vomiting, diarrhea
- 发热
- Pink eye/conjunctivitis
- 扭伤和拉伤
- Respiratory Infection
- 头疼
- Skin conditions, rash
- 季节性过敏
Here are a few reasons people decide to see an online provider:
- 我觉得我应该去看医生，但是我的日程已经排满了.
- It’s difficult for me to get a doctor’s appointment.
- I’m not sure if I should go to the ER or not.
- My doctor’s office is closed and I don’t want to go to a hospital.
- I just moved and don’t know any doctors in my area.
- I just want a second opinion.
- I’m between jobs and have no insurance coverage.
- 我有一个关于所爱之人健康的问题，想要一些建议.
What are the benefits?
- 改进的访问:您可以看到提供商，何时何地需要医疗保健.
- 成本效益:减少旅行时间/费用和离开工作的时间.
- 结果:提供诊断、治疗、随访和处方(必要时)
How do I access the service?
- 第一步-使用Chrome浏览器，通过点击以下链接访问虚拟平台: 纽约医院 Virtual 护理
- 第2步-选择“注册在这里”，并按照步骤生成您唯一的配置文件
- 第3步-使用您唯一的用户名和密码登录，并按照说明安排与亚虎官网客户端下载提供商的虚拟访问
How much does it cost?
亚虎官网客户端下载虚拟医疗现在接受大多数健康保险计划，并可以直接向保险公司收费. 你将收到一张虚拟护理服务的账单，就像你对亚虎官网客户端下载其他服务的账单一样. 此账单将反映您的保险覆盖的金额和任何余额.
亚虎官网客户端下载建议您向您的保险公司查询，因为在这段时间内，许多保险公司免除了任何自付费用或虚拟护理访问的费用. 如果您有任何问题，请拨打亚虎官网客户端下载的免费电话:(877)727-9691. If you are local, please call: (207) 361-3669.
What is 纽约医院 Virtual 护理?
亚虎官网客户端下载虚拟护理是一种方便的普通疾病在线护理服务. 这项服务由亚虎官网客户端下载(纽约医院)的上门服务人员提供，服务时间为周一至周五的上午9点至下午5点. Once you’re connected through the website, your doctor can review medical information you share with them, answer your questions, and at their discretion, 诊断, treat and even prescribe medication. 如果你收到处方，你的医生会直接把它送到你当地的药房.
Where can I use the service?
病人 can access the service anywhere in the state of Maine.
What devices/computers can I use to access the service?
虚拟关怀平台支持大多数浏览器的最新版本，尽管Chrome是首选. 另外, 通过在应用商店中搜索“SnapMD”，可以使用iOS和Android设备的应用程序访问.
When should I use 纽约医院 Virtual 护理?
Virtual 护理 treats conditions such as stuffy and runny nose, 过敏, 喉咙痛, 眼部感染, 耳痛, 咳嗽, 尿痛, 腰痛, joint pain or strains, and minor skin problems.
Please note that this service is not for medical emergencies. 如果您感到您正在经历以下任何紧急医疗问题，请拨打911或到最近的急诊室:
– Chest pain or pressure
– Uncontrolled bleeding
– Sudden or severe pain
– Coughing / vomiting blood
– Difficulty breathing or shortness of breath
——突然头晕, 弱点, 变化远景, 口齿不清, 麻木, or other neurological changes
– Severe or persistent vomiting or diarrhea
– Changes in mental status, such as confusion
– Assault, physical or sexual abuse, or child abuse
我如何获得护理?
纽约医院 Virtual 护理 can be accessed from http://yorkhospital.connectedcare.md/Customer/login, 或者一旦您创建了一个在线帐户，您可以通过搜索SnapMD并使用您的登录信息，从您的设备的移动应用程序商店下载免费的移动应用程序.
Will providers have access to my medical record?
亚虎官网客户端下载虚拟护理完全由亚虎官网客户端下载的供应商提供. 亚虎官网客户端下载的所有提供者都可以访问您在平台上提供的医疗历史，如果您以前使用过亚虎官网客户端下载的一个免预约诊所或见过亚虎官网客户端下载的初级保健医生, our providers will have access to your electronic health record.
Can my primary care 诊所ian see my visit?
If your primary care 诊所ian is part of 纽约医院, 他或她将能够在电子健康记录中看到您的访问记录.
Is my visit private and 安全?
是的, 纽约医院 Virtual 护理 is a private, 安全, 符合hipaa标准的工具，允许您安全、保密地在线咨询供应商.
Do I need to enroll to use the service?
是的, you must create an account online before using the service. 注册只需要几分钟，建议您在需要治疗前注册.
Can I receive a prescription from a Virtual 护理 provider?
医生会开出适用于你的个别诊断的药物. 请注意，法律规定麻醉剂/阿片类药物(如氢可酮、羟可酮等).) cannot be prescribed via telehealth visits. 也, 该服务不提供肌肉松弛剂或勃起功能障碍药物的处方.
Why should I use the service?
It is a convenient choice for urgent needs. 你可以在自己舒适方便的家中接受护理. 除了, 与急诊相比，你的病情可以以更低的成本得到治疗, 医生的办公室, 或急诊室
Who are the providers I will see?
亚虎官网客户端下载虚拟护理由亚虎官网客户端下载专门从事紧急护理的不请自来的医护人员组成, 家庭医疗, and emergency medicine. 亚虎官网客户端下载所有的供应商都是根据NCQA标准认证的.
How much does a visit cost?
亚虎官网客户端下载虚拟医疗现在接受大多数健康保险计划，并可以直接向保险公司收费. 你将收到一张虚拟护理服务的账单，就像你对亚虎官网客户端下载其他服务的账单一样. 此账单将反映您的保险覆盖的金额和任何余额.
亚虎官网客户端下载建议您向您的保险公司查询，因为在这段时间内，许多保险公司免除了任何自付费用或虚拟护理访问的费用. 如有任何问题，请致电(877)727-9691与亚虎官网客户端下载计费组联系. If you are local, please call: (207) 361-3669.
Will my insurance cover this visit?
一些保险将紧急护理远程保健作为覆盖福利包括在内. 亚虎官网客户端下载正积极与卫生计划合作，扩大亚虎官网客户端下载的访问范围. You may submit your receipt for reimbursement as you wish.
What if my condition requires a physical visit?
虚拟医疗服务提供者能够治疗上述大多数常见的投诉, but some symptoms may require a physical visit. 如果亚虎官网客户端下载的供应商无法通过远程医疗诊断您的病情，并表示必须亲自见您, we will refer you to the most convenient location.
What technology is required for a visit?
As long as your device has a web camera and video capability, you may use a computer, 平板电脑 or smart phone. A mobile app is available for patients using iOS (iPhone, iPad or iPod Touch) or Android mobile platforms. 如果使用移动设备，建议使用Wi-Fi连接.
What do I do if I have trouble connecting?
如果您是通过PC或笔记本电脑访问，亚虎官网客户端下载建议在连接之前总是测试您的计算机, 然而, we also have a Troubleshooting guide published on the website.
Can I use the service for my child?
是的! 您可以为您的未成年子女添加一个帐户作为您自己的帐户的一部分. 请注意，您的孩子必须在视频访问期间在场.
I have questions about my bill or card charge, who can I speak to?
联系 the 远程医疗 Team at .
Does my visit count as a qualified HSA or FSA expense?
是的, our visits qualify as health care expenses. You can use any major debit or credit card with our service.
I completed a visit, where will I see the charges for the visit?
你将收到一张虚拟护理服务的账单，就像你对亚虎官网客户端下载其他服务的账单一样. 此账单将反映您的保险覆盖的金额和任何余额.
Your insurance company will likely send you a statement. 您也可以致电亚虎官网客户端下载的计费团队，让他们将收据邮寄或电子邮件给您.